On CX Day, 6th October 2015, we hosted a Thought Leadership event designed to broaden customer experience knowledge around innovation and best practice.
The day also took place on the Tuesday of Customer Service Week (CSW) which focused on Moments of Truth®, something we feel so passionately about we trademarked it!
Meet The Speakers
The event brought together 180 senior execs from some of Europe’s leading organisations:
Watch On Demand to learn how to:
- Make customer feedback fun
- Gamify the employee experience
- Innovate around customer engagement
- Tap in to your inner child to create great customer experiences
- Ensure the Voice of your Brand comes through in your Voice of the Customer programme
"Thank you for hosting a really interesting day!"− Holiday Extras Ltd